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Pupular Questions


How can I get a user manual or brochure for a SATPRO product?

Browse to the product you require in the products section. Choose a product then click the link to download a PDF version of a brochure or manual. Or click on the following link for a complete list.
If you are still having difficulties or have any questions, please contact the Intellian technical support team by submitting a question via e-mail at: info@satpro.com.


Why do I lose some channels while I can still watch other channels

An individual satellite has many different transponders all broadcasting different programs. These transponders typically have different power levels. Signals from the weaker transponders will frequently be lost before the signals from the stronger ones, especially at the fringes of the coverage footprint.
If you are still having difficulties or have any questions, please contact the Intellian technical support team by submitting a question via e-mail at: info@satpro.com.


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Please drop us an email with your queries,and we'll get back to you ASAP.


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7 x 24 hours of satisfactory and thoughtful service.